Documentation Specialist - Ottawa Linux/OSS Job Postings

Position Overview:
We are looking for an individual who can provide technical documentation support to the product development and technical support teams. This position will be responsible for generating, editing and revising technical documents relating to software and hardware architecture, installation and troubleshooting, and product knowledge bases. The Documentation Specialist will work alongside the technical group and report directly to the Systems Architect who will be responsible for both tasking and mentorship.

Responsibilities:
Research, collect, analyze, and organize relevant product / project technical information;
Collaborate and interact with internal subject matter experts;
Generate, edit and revise written documents and diagrams;

Requirements:
College or University Degree in English, Communications, or a related field;
Exceptional English written and oral communication skills;
Education in technical writing / Computer Science, or relevant experience;

Desired Skills:
At least one year of experience writing technical documentation;
Capability to manage multiple priorities across a number of assignments, and prioritize effectively;
Creative and analytical thinker who is self-driven, achievement-oriented, and capable of working in a fast paced environment;
Working understanding of Linux-based systems;
Working understanding of the Android API;

Who we are:
Hotel Communication Network Inc. (www.hcn-inc.com) is a rapidly growing Ottawa based company, providing leading edge in-room guest services technology to the hospitality and convention industries. Our world-class development team has built an end-to-end services delivery platform, incorporating the best of open source and custom development. We are successfully installed in multiple major convention hotels in Chicago and San Francisco and are expanding into hotels in other major cities in 2017.

Contact:

Please visit our website www.hcn-inc.com for more information and to apply

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