[oclug] Router problem

[Jean-Francois Messier]

First thing first.

If your wife needs to send/receive important Email, you can always
connect her directly to the modem, although this might not be the safest
way of doing things. At least, she will be able to do her email and get
her business going on. Just use a straight Ethernet twisted pair cable.
And if she uses Linux, she's rather safe already. 

Also, did you reset your modem when installing the router ? Although you
may provide all the required information to your router to actually log
in to your DSL account, sometime the modem needs a reset in order to
re-establish the connection with a new deice connected internally. You
may find the same behavior if you connect your wife's computer directly
to the modem. 

Usually, the modem will offer you a status window, showing you the
internet connection status. 

There might be a password issue, if you are using a DSL connection. You
can always ask your provider to reset it. 

Next, can you get an older router to work with your modem installation ?
If you can get the older modem , but not the newer one, check the
settings one-by-one. I know this might be a pain to do. But this might
be the only way to find out the difference or what's wrong. 

Do you have a friend around who could try it with his/her connection ?
It may prove your modem is defective. 

Have a nice day :-)

JF

-------- Original Message --------
Subject: [oclug] Router problem
From: "Croombe F. Pensom" <croombefp at sympatico.ca>
Date: Mon, February 09, 2009 1:39 pm
To: OCLUG <oclug at lists.oclug.on.ca>

Last time I set up my router (a DI-604) I had no trouble at all as it
went smoothly and I got my network up and running in a few minutes. This
time, however, after having had to purchase a new ADSL modem, I'm blowed
if I can get it working. I can get the ADSL working OK on a dedicated
link but, as soon as I try to hook up the router, I can't get anywhere.
I recently forked out $90.00 to someone listed in the yellow pages as
Linux friendly etc., but he was unable to get my router working.
On the face of it, it's very simple as all one has to do is address the
router, go through its setup wizard and, theoretically, it will get set
up in no time. Not now.
Has anyone any clue as to something essential that I am missing out
during the install precess? I can address the router OK on
http://192.168.0.1 as instructed in the manual, but, after that, I can
go through all the setup wizard and it all appears OK but I simply
cannot get onto the Internet. When I try to activate the network, the
system won't let me, even working as super user.
I am now lost as I've spent since February 1st trying to fix this
problem. It all happened after a power spike made my ADSL modem indicate
"ALM". I reset everything, but to no avail. I even did a re-install of
Fedora 10 just in case.
My wife is desperate to get her e-mail and send out data to some
committee members who are waiting for her communication.
If anyone is able either (a) to guide me via instructions via this
e-mail site or (b) by phone or (c) by a short visit to my Bridlewood
home, I should very much appreciate it.
My ADSL modem is a GNet model GBB2060-XI and a similar unit was working
OK before.
Does anyone know if Bell has changed something on their site which
prevents me getting my connection working?
CroombeFP
-- 
This e-mail produced entirely under Linux. Absolutely NO M$ products
have been used.

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