[oclug] ISP woes & question...
phillier at ciena.com
Mon Apr 4 15:18:32 EDT 2005
New to this forum so let's hope this posts.
I think it is probably more appropriate to say Bell was having problems with Digital Networks, but I think that issue has been resolved permanently. I do believe Digital Networks can officially be renamed to Digital Notworks. From all appearances, they're toast. All their numbers have been disconnected, including the Prescott office. Their billing system was working on Thursday as they did make sure to collect their money off VISA. I need to check my records, but if they were billing a month in advance VISA should cover this since services were not provided. At any rate, their fax machine (Prescott number) is available if you want to send a nasty-gram.
I hope there are some legal avenues to look into for both businesses and individuals alike that will ensure this company stays in bankruptcy. It was obvious this is where they were heading. I tried several times over a 10 month period to get in touch with anyone other than the secretary, or at the least have someone call me back, all to no avail. If I hadn't of lost my credit card (which means they were not getting paid), I never would have heard from them. And of course, I took my sweet time returning their calls.
RipNet IS expensive, especially since I thought the wireless service was subsidized by the government for providing high speed access to rural areas. That said, any information that would help me make a better decision would be appreciated. Same goes for Storm. Excellent performance and customer service might actually make the prices seem more affordable in my book.
I'm glad to see Digital Networks go, but I feel bad for people who spent so much money for so many hassles. For those who are not craving another high speed connection immediately, it may be worth while to get a temporary dial up plan until the details surface. While I will not be holding my breath, the network could be purchased and resurrected by another party. Best of luck to all.
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