[oclug] To What Degree, Support?

[Greg]

If you question Stephen closely, you would probably find his complaint 
is not about ISO 9000 per se, rather with the way it is used.

As (I think) you imply, if a company wishes to control its 
product-quality, ISO 9000 can help;  if a company wishes to neglect its 
product-quality, substitute meaningless logos on the box for product in 
the box, ISO 9000 can help with that, too.

Greg


Francis J. A. Pinteric wrote:
> On Wed, 21 Apr 2004 13:43:34 -0400
> Stephen Gregory <oclug at kernelpanic.ca> wrote:
> 
> 
>>On Wed, 21 Apr 2004 12:28:38 -0400
>>"Francis J. A. Pinteric" <linuxdoctor at linuxdoctor.biz> wrote:
>>
>>
>>>In Europe they have ISO 9000 to help them along with their quality
>>>issues. 
>>
>>ISO 9000 is a joke. Everyone who is compliant knows it is a joke too.
>>All ISO 9000 states is that the company's processes are documented.
>>There is no statement of quality required. The documentation needs to
>>simply state how bad the tolerences are to be compliant.
>>
> 
> 
> Obviously you do not favour ISO 9000. That's the common attitude in
> North America.  But most North American critics don't really understand
> ISO 9000 and view it the way you do as simply a useless exercise in
> documentation. Almost every critique of ISO 9000 that I've read from
> American authors seem to fail the fundamental concepts behind ISO 9000.
> All they see is paperwork and more paperwork.
> 
> That is far from the reality of ISO 9000. You have simply bought into
> the anti-ISO 9000 corporatist propganda.
> 
> I was heavily involved with ISO 9000 and knew it inside and out back in
> 1993. I've seen it work the way it's supposed to work in Europe, and
> even here in Canada when the company I used to work for (Nordion
> International) became certified.
> 
> ISO 9000 is not a joke. The joke is on those who don't, or rather won't
> understand it.