[oclug] Rogers domain oddness.
matty at khaled.superjuice.dhs.org
Fri Feb 2 12:55:48 EST 2001
Agreed, my roommate works for AIBN, AKA nexxia and he helps out people
using linux machines fairly regular.. its usually the @xxxx.ca part that
they for get ;-)
On Fri, 2 Feb 2001, Dave Edwards wrote:
> On Fri, 02 Feb 2001, Michael P. Soulier wrote:
> > It's not surprising at all. Whenever you're talking to front-line support
> > that doesn't have a clue, (which is always, otherwise why are they front-line
> > on the phones?) they're waiting for certain key words which mean they can dump
> > you, breathe a sigh of relief and get the next call. Happens everywhere.
> Maybe not everywhere. I've been pleasantly surprised by the support at
> Sympatico. On the occasions that I've dealt with them, and told them
> up-front that I'm running Linux, the response has been approval (and
> often a short conversation) from those at the desk who are running it too,
> or genuine curiosity from those who ain't. They also seem to know how to
> deal with general issues as opposed to Windoze-isms.
> PGP Public Key http://www3.sympatico.ca/amoamasam/public-key.txt
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> oclug at lists.oclug.on.ca
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